Refund policy

At www.boentools.com, we value your satisfaction with our products. Please review our Refund & Return Policy outlined below for detailed information on our processes and procedures.

Any unused and unopened tool purchased from www.boentools.com may be returned to us within 30 days of the purchase date.

lf you're returning items as a result of our error, we'll cover the cost of return shipping. Otherwise, the original outgoing shipping fee will not be refunded.

In order to receive a refund, please visit the Returns page of the Site. Complete When you receive your shipment, please inspect the packaging carefully. If possible, take pictures and send them to us - and we will assist you in refunding your order. The customer must notify us of damaged or missing items within three business days.

Please allow 7-10 business days for returns to be inspected and credited once received.

We unfortunately do not offer exchanges for items. We instead will process a return and refund for the unwanted item(s), and the customer is free to place a new order for the correct product(s).

Thank you for shopping at www.boentools.com